We are committed to providing the best service in the industry and offer a full range of support and customer service options. Regardless of the service plan selected, we will assign a field support representative to your account that will become intimately familiar with your needs and business goals. This knowledge enables your representative to work with you to maximize the value derived from your use of the Market Information Machine.

To ensure that your support need is resolved as quickly and efficiently as possible, we also maintain a customer support desk that can be contacted via voice or email and provides direct access to our internet based support system (my.lim.com). All of this is set up to ensure that you receive the support best suited to assist you with your particular problem or question.

U.S. Support

Phone: 1.800.546.9646 (1.800.LIM.XMIM) or Direct: 512.697.3000, ext. 3400
Email: support@lim.com

U.K. Phone Support

+0800.032.6063

European Phone Support

+44.20.7190.2947